Description
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you are sending the right message.
Course Objectives
After you complete this course, you should be able to: identify common communication problems that may be holding you back, develop skills to ask questions that give you information you need, learn what your non-verbal messages are telling others, develop skills to listen actively and empathetically to others, enhance your ability to handle difficult situations, deal with situations assertively.
